To build trust, good managers need to make sure people receive effective feedback. Every success should be recognized in some way, no matter how small. At the same time, a special effort needs to be made to coach people when they need constructive feedback. Providing Appreciative Feedback Appreciative, positive feedback is a powerful motivator when …
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This post contains three tools that will help you re-learn how you communicate.
Nobody fails because they make mistakes. Failure is only when people stop trying. Leaders should not frame mistakes as failures, but as learning points—inevitable steps on the path of innovation.
When you encourage people to use systems thinking, you’re asking them to explore and identify the underlying forces at work rather than focus on the superficial symptoms.
The word communication literally means “to make common.” At its most basic level, it means letting your needs be known. At its highest level, communication means building strong, trusting relationships with people whose perspectives are very different from your own. The educator and psychotherapist Virginia Satir wrote, “Once a human being has arrived on this …
Continue reading “The Four Powers of Communication”
Our firm has facilitated dozens of strategic planning processes with clients in all sectors. Inevitably, the question comes up: What does it mean? What is strategic planning?
One of the distinctions between good leaders and so-so leaders is the way in which they build effective teams.
Change happens because people talk. Conversation is the work that people must do to change. The problem is, most leaders forget that their role is to create forums where people can talk about their work, ask what could be improved, and listen to their suggestions.
People often ask me what the secret is to high-performing organizations. I surprise them by saying: “Talk.” As consultants, one of the first things we look for is the level of talk, the quality of talk, and who’s doing the talking.
Here are 10 Straight Talk communication styles images drawn from our blog posts.
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