Team Communication

Four Strategies for Preventing Toxic Team Conflict

In this blog, we’re going to discuss four strategies for preempting and reducing toxic conflict and building positive team interactions. Introduction No matter how smart, stellar, or successful your team may be, conflicts are unavoidable. Some of these are natural conflicts – disagreements on perspective and viewpoint. Others can fester and become infected with resentment and …

How to Improve Team Communication

The Straight Talk survey reveals how you listen, think, and frame the world. When team members understand these things about each other, and what value they…

The Eleven Ground Rules List

Communication between people can be harmonious, even downright civil, even though emotions are high and differing viewpoints struggle to prevail.

Motivating Different Styles

Studies show that people are motivated by many different things. Money ranks in the middle of the list.

Understanding Organizational Cultures

How can you determine an organization’s style? If it’s a relatively small organization, start with the CEO. Nine times out of ten, their style will dictate the style of the organization. For a larger organization, with say more than 100 employees, the division heads or senior management team will determine the culture. If they tilt toward …

Managing Meetings

Is your goal to deal with a tough, multifaceted issue? Or is to exchange information? Is it a “get to know you” meeting? Or are you looking for creative input? These different goals each require a different type of meeting, and a different style of communication. Essentially, there are five types of meetings: Informational – people exchange …

Communication Styles in Business

If you’re a manager, you already know that managing people can be a challenge. Managerial success depends on understanding how each style operates. Everything you do, from managing your time to making a sales pitch, can be improved by using what you’ve learned about communication styles. Motivating Different Styles Studies show that people are motivated …

Five Trends in Workplace Communication

Several trends are making competence in communication more important today than ever before. Here are five recent trends in workplace communication: 1) The Accelerating Pace of Market Changes The need to respond quickly to market changes creates the need for a less rigid and bureaucratic work environment. Information must flow up, down, and across traditional channels. …