During the summer of 2015 we began a strategic planning process with LRI, specifically with Karin Bloomer. This was our first attempt at an encompassing five-year plan. I was amazed by how quickly Karin assimilated our culture, processes, and critical priorities. Karin expertly pushed us through the conversations we needed to have – some of them not easy. I’m happy to report we are extremely pleased with the result. We completed the project on time – and on budget. I highly recommend Karin for future engagements.
Eric Douglas has accomplished what many in his profession have not: he’s mastered the ability to under-engineer the highly complex organizational change process. By simplifying the process and employing an intimate and open approach, he’s earned the trust and respect of our entire executive team. His success in identifying, distilling, and simplifying issues allows him to provide our team with a sophisticated, yet pragmatic array of easy-to-access tools that are tailored to our needs and that we’re able to put to work right away.
I would highly recommend Eric Douglas as an executive coach. His knowledge and experience as a coach were invaluable to me during a critical period of organizational change. He pushed me to ask challenging questions about myself and my organization that led to improved effectiveness. And his guidance was invaluable as I made strategic decisions that took into account the fluid landscape, windows of opportunity, and greater connection and collaboration with other groups.
We loved working with LRI. Their whole approach is results-driven, and their consultants really know their stuff. It was amazing how much we got done. Our executive team now has a richer and clearer understanding of what we need to do to succeed.
LRI helped us experience a real change in the way that we do planning and resolve problems. It made it possible for us to say exactly what we wanted to say, and for others to hear exactly what we said. Looking back, I wonder why we didn’t do this before.
I would encourage any CEO to go through this process. In a very short time, we were able to clarify our expectations and unify the staff around common goals. Now, we have consensus about the next steps we need to take and performance metrics that will let us know when we reach our goals. We’ve really moved forward as an organization.
We had a difficult challenge facing us in articulating a clear vision for PHH. LRI did a great job in getting input from all the participants while at the same time keeping us on track. We accomplished the goal of agreeing on a future direction. I don’t think we would have gotten there without LRI’s help. Thanks again for your facilitation and leadership.
Based on their work with public broadcasting CEOs, LRI’s expertise is a must for any organization that wants and needs to resolve tough issues.
The process LRI took us through was remarkable in several ways. First, LRI gave us a road map and directed us through a very complicated situation. The end result was a detailed, but easily comprehended, set of guidelines to inform our decision making. What was particularly impressive, given the complexity of the task, was LRI’s ability to keep us on schedule and operate within budget. The process only took 10 weeks from start to finish.
The counsel I received from LRI on communication and change management allowed me to successfully lead my organization through critical decision points. LRI helped me ask the right questions and assess whether my organizational capacities matched those required to drive our desired strategies.