Author: Eric Douglas Blog

Eric Douglas is the senior partner and founder of Leading Resources Inc., a consulting firm that focuses on developing high-performing organizations. For more than 20 years, Eric has successfully helped a wide array of government agencies, nonprofit organizations, and corporations achieve breakthroughs in performance. His new book The Leadership Equation helps leaders achieve strategic clarity, manage change effectively, and build a leadership culture.

How To Build a Positive Workplace Organizational Culture

How do you build a productive, positive culture? What are the important things that a leader can do to influence an organization’s culture? What levers can you use? Organizational Culture Levers Let’s start by looking at some of the ways cultures are described. Here are some largely positive descriptors: Mission-driven Supportive Creative Aligned Innovative Empowered …

How Leaders Communicate and Manage Decisions

As you rise to higher levels of leadership, your orientation toward the work you do needs to change. For people used to serving in a technical role or a role as an individual contributor, this can be a challenging transformation – because it requires you to change the very model you have in your mind …

Productive Ground Rules for Collaboration

The ground rules being used by a cooperative housing community in Connecticut caught our attention recently. We are big proponents of using ground rules to facilitate productive discussions. These ones were especially good because they were thoughtful, detailed, and well-organized. They were also handwritten, which gave them a deeply personal quality (similar to how a …

How Strategic Planning Is Evolving

At LRI, we have always thought about strategic planning from a perspective of change. The strategic planning process is important because it aligns people’s understanding about what the organization is trying to accomplish and what its priorities are. It’s the starting point for real, meaningful change to occur. The other value from a strategic planning …

How Effective Leaders Accelerate the Pace of Change

Every leader of a company today lives in fear of the disruptive innovation: the new technology, new service, or new government policy that enables customers to bypass your industry completely and get the same service or product from another source. It happened in the newspaper business, when online services stripped away its near monopoly on …

Taking Responsibility for Your Organization’s Culture

An article by David Brooks in the New York Times on February 11 struck me as prescient in the way it informs how leaders influence their organization’s cultures, often in unintended ways. Brooks begins his article talking about The Beatles and what made them successful. He points out that it was not simply their talent. …

Six Skills for Leading and Managing a Flexible Workplace

A massive change is taking place as people shift to a flexible workplace model. We call this seismic shift the “Third Wave” in how people work. Many organizations have responded in innovative ways. For example, leaders are learning how to manage by outcomes, investing in leadership coaching, and reimagining their organization’s purpose and vision. In …

The Third Wave Organization

In my lifetime, I’ve seen three tidal waves of organizational change. The first wave was driven by computers. Whether you worked in a newspaper, a bank or a bakery, computers enabled you to work more efficiently. Because of computers, our work processes became more efficient – more measurable, more repeatable and more standardized. Office buildings …

Change Management Plan: How Effective Leaders Manage Change

How do you engage an entire organization in effectively moving from one way of thinking about the business to another? At LRI, we focus on seven stages to a successful change management plan, as the following figure illustrates. Don’t have time right now to read the post? Download the PDF Leading the Change Process 1. …

How Effective Leaders Build Organizational Culture

Building or reinforcing a great culture can require a lot of work. But investing in your company’s culture will have a major impact on performance. Download the PDF – “How Effective Leaders Build Organizational Culture” What do we mean by organizational culture? Organizational culture is a set of ingrained behaviors or norms that employees display …