Testimonials

America’s Public Television Stations

Based on their work with public broadcasting CEOs, LRI's expertise is a must for any organization that wants and needs to resolve tough issues.

David Brugger, President

Bickmore Risk Services

Leading Resources was instrumental in leading us through challenging strategic decisions. Eric Douglas was masterful in balancing his role as facilitator and corporate advisor. I would recommend LRI to anyone

John Chaquica, CEO

California State Board of Equalization

We used LRI to assist our agency with an employee assessment survey this summer. LRI was very accommodating and easy to work with. BOE is very happy to be a client and will use LRI’s expertise again.

Lou Bender, Manager

California State Employees Association

LRI's calm, yet firm leadership allowed everyone to be free in expressing their concerns. Their advice and guidance yielded unexpected strategic benefits.

Frank Guilelmino, General Manager

Early Edge California

I would highly recommend Eric Douglas as an executive coach. His knowledge and experience as a coach were invaluable to me during a critical period of organizational change. He pushed me to ask challenging questions about myself and my organization that led to improved effectiveness. And his guidance was invaluable as I made strategic decisions that took into account the fluid landscape, windows of opportunity, and greater connection and collaboration with other groups.

Deborah Kong, President

Early Edge California

The counsel I received from LRI on communication and change management allowed me to successfully lead my organization through critical decision points. My coach helped me ask the right questions and assess whether my organizational capacities matched those required to drive our desired strategies.

Deborah Kong, President, Early Edge California

Escape Technology

During the summer of 2015 we began a strategic planning process with LRI, specifically with Karin Bloomer. This was our first attempt at an encompassing five-year plan. I was amazed by how quickly Karin assimilated our culture, processes, and critical priorities. Karin expertly pushed us through the conversations we needed to have – some of them not easy. I’m happy to report we are extremely pleased with the result. We completed the project on time – and on budget. I highly recommend Karin for future engagements.

Bob Towery, CEO

Hanover Insurance Companies

The single most potent tool for achieving high levels of organizational learning is better conversation. Straight Talk® is a clear map to richer conversation about important subjects.

William O’Brien, President Hanover Insurance Companies

HLA Group

We loved working with LRI. Their whole approach is results-driven, and their consultants really know their stuff. It was amazing how much we got done. Our executive team now has a richer and clearer understanding of what we need to do to succeed.

John Nicolaus, Principal Architect

HSBC Bank

For the past 18 months, LRI has helped our executive team, including our chairman, build and enhance its communication skills, gain agreements around key strategic questions, and pull away at the fabric surrounding various internal conflicts and resolve them in constructive ways.

Pat Wilkinson, Senior VP of Human Resources

HSBC Bank

Eric Douglas has accomplished what many in his profession have not: he’s mastered the ability to under-engineer the highly complex organizational change process. By simplifying the process and employing an intimate and open approach, he’s earned the trust and respect of our entire executive team. His success in identifying, distilling, and simplifying issues allows him to provide our team with a sophisticated, yet pragmatic array of easy-to-access tools that are tailored to our needs and that we’re able to put to work right away.

Pat Wilkinson, Senior VP of Human Resources

KQED

The process LRI took us through was remarkable in several ways. First, LRI gave us a road map and directed us through a very complicated situation. The end result was a detailed, but easily comprehended, set of guidelines to inform our decision making. What was particularly impressive, given the complexity of the task, was LRI’s ability to keep us on schedule and operate within budget. The process only took 10 weeks from start to finish.

John Boland, Executive VP and COO

Moving Forward Towards Independence

From the first moment we spoke, I was reassured of Eric Douglas’ commitment to our organization and to keeping our Board on a purposeful track.

Deanna Gumina, Board President

National Geographic Society

What the world needs now is direct, clear, but humane communication. Neither strident voices nor tone-deaf listening will get us to better understanding. Straight Talk® tells us how to bring democratic and felicitous dialogue to what intrigues us most.

Reg Murphy President and CEO