Client Member Area

Performance Management

LRI helps develop meaningful performance measures tied to your organization’s goals – and then helps you use those measures to drive continuous improvement.

Working with organizations of all types, we:

  • Define long-range measures and targets, building clarity around vision and goals.
  • Facilitate the development of balanced scorecards and dashboards.
  • Create an integrated system of performance measures that cascades throughout the organization.
  • Align individual performance with organizational performance.
  • Develop an ongoing monitoring process to assure that communication about performance results in continuous learning and improvement.

View our performance management consulting case studies , dashboard examples, and examples of client experiences .

University of California Press

LRI helped us experience a real change in the way that we do planning and resolve problems. It made it possible for us to say exactly what we wanted to say, and for others to hear exactly what we said. Looking back, I wonder why we didn’t do this before.

California State Board of Equalization

We used LRI to assist our agency with an employee assessment survey this summer. LRI was very accommodating and easy to work with. BOE is very happy to be a client and will use LRI’s expertise again.

HSBC Bank

Eric Douglas has accomplished what many in his profession have not: he’s mastered the ability to under-engineer the highly complex organizational change process. By simplifying the process and employing an intimate and open approach, he’s earned the trust and respect of our entire executive team. His success in identifying, distilling, and simplifying issues allows him to provide our team with a sophisticated, yet pragmatic array of easy-to-access tools that are tailored to our needs and that we’re able to put to work right away.

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