Performance Management Consulting

LRI’s performance management consultants assess performance at the individual, team, and organizational level – and to use that information for continuous improvement.

Working with organizations of all types, we:

  • Facilitate the development of balanced scorecards and dashboards.
  • Create integrated performance measures that cascade throughout the organization.
  • Align individual performance with organizational performance.
  • Develop communication processes that result in continuous learning and improvement.
  • Develop a coherent and insightful picture of the most important “core” business processes that drive the organization.
  • Understand both the current state of the core business process and the outcomes desired.
  • Facilitate deeper dives into core business processes to measure current performance, brainstorm potential improvements, analyze options, and gain agreement for specific changes.
  • Design and facilitate implementation plans.
  • Facilitate changes in organizational structure.
  • Develop dashboards for measuring core business process efficiency and effectiveness.

View our performance management consulting case studiesdashboard examples, and examples of client experiences.

HSBC Bank

Eric Douglas has accomplished what many in his profession have not: he’s mastered the ability to under-engineer the highly complex organizational change process. By simplifying the process and employing an intimate and open approach, he’s earned the trust and respect of our entire executive team. His success in identifying, distilling, and simplifying issues allows him to provide our team with a sophisticated, yet pragmatic array of easy-to-access tools that are tailored to our needs and that we’re able to put to work right away.

California State Employees Association

LRI’s calm, yet firm leadership allowed everyone to be free in expressing their concerns. Their advice and guidance yielded unexpected strategic benefits.

HSBC Bank

For the past 18 months, LRI has helped our executive team, including our chairman, build and enhance its communication skills, gain agreements around key strategic questions, and pull away at the fabric surrounding various internal conflicts and resolve them in constructive ways.

Have a performance management question?

Our expert consultants can help.

Contact