We used LRI to assist our agency with an employee assessment survey this summer. LRI was very accommodating and easy to work with. BOE is very happy to be a client and will use LRI’s expertise again.
The elite team at LRI has developed clear and effective tools to tackle even the most onerous management problems. Their uncanny ability to sharpen focus and facilitate communication has been a great asset to our company.
Based on their work with public broadcasting CEOs, LRI’s expertise is a must for any organization that wants and needs to resolve tough issues.
We loved working with LRI. Their whole approach is results-driven, and their consultants really know their stuff. It was amazing how much we got done. Our executive team now has a richer and clearer understanding of what we need to do to succeed.
Eric Douglas has accomplished what many in his profession have not: he’s mastered the ability to under-engineer the highly complex organizational change process. By simplifying the process and employing an intimate and open approach, he’s earned the trust and respect of our entire executive team. His success in identifying, distilling, and simplifying issues allows him to provide our team with a sophisticated, yet pragmatic array of easy-to-access tools that are tailored to our needs and that we’re able to put to work right away.
We had a difficult challenge facing us in articulating a clear vision for PHH. LRI did a great job in getting input from all the participants while at the same time keeping us on track. We accomplished the goal of agreeing on a future direction. I don’t think we would have gotten there without LRI’s help. Thanks again for your facilitation and leadership.
LRI helped us experience a real change in the way that we do planning and resolve problems. It made it possible for us to say exactly what we wanted to say, and for others to hear exactly what we said. Looking back, I wonder why we didn’t do this before.
This is my second experience with LRI in a different company. And, if I was ever to move to a third company (and I’m not planning on it), I’d call on LRI again. I have that much confidence in them.
I would highly recommend Eric Douglas as an executive coach. His knowledge and experience as a coach were invaluable to me during a critical period of organizational change. He pushed me to ask challenging questions about myself and my organization that led to improved effectiveness. And his guidance was invaluable as I made strategic decisions that took into account the fluid landscape, windows of opportunity, and greater connection and collaboration with other groups.
The counsel I received from LRI on communication and change management allowed me to successfully lead my organization through critical decision points. LRI helped me ask the right questions and assess whether my organizational capacities matched those required to drive our desired strategies.