Performance Improvement Consulting

LRI helps clients assess and improve performance at the individual, team, and organizational level. Working with organizations of all types, we:

  • Develop surveys that provide a clear picture of performance at different levels of the organization.
  • Facilitate the development of balanced scorecards and dashboards.
  • Create integrated performance measures that cascade throughout the organization.
  • Align individual performance with organizational performance.
  • Develop communication processes that result in continuous learning and improvement.
  • Facilitate changes in organizational structure.
  • Engage teams in analyzing core business processes, brainstorming improvements, and deciding on specific changes.

View our performance improvement consulting case studiesdashboard examples, and examples of client experiences.

WETA

I would encourage any CEO to go through this process with LRI. In a very short time, we were able to clarify our expectations and unify the staff around common goals.  Now, we have consensus about the next steps we need to take and performance metrics that will let us know when we reach our goals. We’ve really moved forward as an organization.

HSBC Bank

Eric Douglas has accomplished what many in his profession have not: he’s mastered the ability to under-engineer the highly complex organizational change process. By simplifying the process and employing an intimate and open approach, he’s earned the trust and respect of our entire executive team. His success in identifying, distilling, and simplifying issues allows him to provide our team with a sophisticated, yet pragmatic array of easy-to-access tools that are tailored to our needs and that we’re able to put to work right away.

University of California Press

LRI helped us experience a real change in the way that we do planning and resolve problems. It made it possible for us to say exactly what we wanted to say, and for others to hear exactly what we said. Looking back, I wonder why we didn’t do this before.

Have a performance improvement question?

Our expert consultants can help.

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