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Author: Eric Douglas Blog

Eric Douglas is the senior partner and founder of Leading Resources Inc., a consulting firm that focuses on developing high-performing organizations. For more than 20 years, Eric has successfully helped a wide array of government agencies, nonprofit organizations, and corporations achieve breakthroughs in performance. His new book The Leadership Equation helps leaders achieve strategic clarity, manage change effectively, and build a leadership culture.
Innovation

How to Stimulate Creative Flow

As a leader and manager, how do you spark creative flow in other people? I think there are four keys.

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Communication

The Language of Each Communication Style

Now that you’ve learned about your style of communicating and how to identify the styles of the people around you, how can..

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Decision-Making

Operating Principles to Manage Conflict

To build high levels of trust, you need to establish clear operating principles. Operating principles help clarify the day-to-day interactions you want people to demonstrate, and enable teams to anticipate and minimize conflict.

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Decision-Making

Decisions: The Heart and Soul of the Organization

Decisions are the atoms of every organization. Every new product launched, every new service offered, every process made more efficient and reliable is a result of hundreds of decisions. Effective leaders view their worlds through…

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Decision-Making

Clarifying Expectations: The Stages of Organizational Culture

Leaders and managers who want to build high levels of trust as they delegate need to clearly define their expectations. If you have a specific outcome in mind, communicate it. Don’t expect people to develop telepathic powers!

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Communication

It All Starts With Communication Styles

In file cabinets, photo albums and desk drawers, most of us have more photographs of ourselves than we will ever have time to sort through.

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The Importance of Trust in High-Performing Organizations

To understand how fundamental trust truly is, we have to go back to the beginning. As it turns out, we humans are hardwired to seek situations in which we feel trust, because our brains release high levels of…

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Performance Management

How to Measure Performance

Real trust can only grow when people know how the organization’s performance will be judged. In my experience, people align themselves around whatever is being measured like particles of iron around a magnet.

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Decoding Leadership: What Really Matters

Each week “The Working Report” identifies the most interesting articles and research into leadership and high-performing organizations. Compiled by our team, “The Working Report” is free. One article that caught my eye recently…

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Communication

The Four Powers of Communication

The word communication literally means “to make common.” At its most basic level, it means letting your needs be known. At its highest level, communication means building strong, trusting relationships with people…

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