Author: Eric Douglas

Eric Douglas is the senior partner and founder of Leading Resources Inc., a consulting firm that focuses on developing high-performing organizations. For more than 20 years, Eric has successfully helped a wide array of government agencies, nonprofit organizations, and corporations achieve breakthroughs in performance. His new book The Leadership Equation helps leaders achieve strategic clarity, manage change effectively, and build a leadership culture.

Effective Board Governance: 10 New Year’s Resolutions

In the spirit of the new year, here are 10 resolutions I think could apply to the boards of directors of non-profits and public agencies. Pick at least one for yourself and let’s check in 12 months from now!

When Non-Profit Board Members Go “Rogue”

A fundamental principle that we teach about effective boards is this: It’s the board that makes decisions, not individual board members. Where do you draw the line between the free flow of ideas and board discipline?

The Real Coaching Conversation

Real change requires that people make a personal choice and assume responsibility for doing things differently than they’ve done before.

How to Prevent Meeting “Burnout”

In a world where you need to lead through others, more communication is needed, not less. The key is in more crisply managed meetings.

How to Develop Your Organization’s Core Values

An organization’s core values are different from our personal core values. You have to imagine the organization speaking for itself and answering the question: What is absolutely essential for this organization’s success?

Changing the Trust Equation

Some people are inherently reluctant to change. Others embrace it. To accelerate the pace of change, you may need to change “the trust equation.”

Battle Bureaucratic Creep

Bureaucratic creep starts when a manager feels he has to exert control over how something gets done. Perhaps he’s been told to get it right “or it’s your job.” So he installs a new checkpoint to monitor a particular decision…

The Assumption of Competence

Research shows that the people who consider themselves the most competent are actually the least competent. (Score one for the importance of staying humble!)

6 Trust-Building Habits of Leaders

Effective leaders know that building trust is the key to their effectiveness. By building trust, leaders enhance productivity, motivation and engagement, and at the same time reduce stress and turnover.

Do’s and Don’ts of Skip Management

Let’s talk for a moment about “skip management.” That’s the practice of skipping a level of management to talk to someone the next level up or down. Skip management can erode trust in a hurry.