An organization’s core values are different from our personal core values. You have to imagine the organization speaking for itself and answering the question: What is absolutely essential for this organization’s success?
Core values should capture what’s essential to the long-term, sustainable success of your company or organization. Defining your company’s core values means taking the time to engage in a deep exploration of what truly is essential to its success.
As employees become aligned around organizational core values, they can take on more authority and responsibility. As they feel more empowered, morale and productivity increase. It’s a virtuous cycle! This is the second ring in The Six Rings Planning Model. Watch the Video LRI’s consulting is designed to achieve real, meaningful change for our clients.
Core values have the power to drastically improve your company’s culture. They also have the power to foster cynicism. It all depends on how you treat them. First off, let’s remember what core values are. They should be honest and authentic statements of what’s essential to the organization’s success. If superb customer service is essential, …
Continue reading “Why Core Values Matter – and How to Instill Them”
Once you’ve defined your corporate core values, you can reinforce them by incorporating them into your performance appraisals and organizational assessments. In order to do that, you need to identify the specific behaviors associated with each core value. For example, “being flexible and adapting to changes in customers’ needs” might be a core behavior associated …
Continue reading “Aligning Behaviors with Corporate Core Values”
In high performing organizations, company core values are linked to “we statements” that list the specific behaviors needed to support each core value. These “we statements” can be used for recruiting, hiring, promotions, and performance appraisals. In this way, all the work of the organization is tied to the core values. The following sample set …
This is a balanced scorecard example tied to an organization’s core values. Each core value has at least one performance measure. Core Value: Reliability Goal Statement: Provide timely, accurate, and cost effective products and services the first time, every time. Performance Measures: Percentage of individuals who receive products, benefits and services without adjustment. Percentage of …
Continue reading “A Balanced Scorecard Example Tied to Core Values”
Business core values are the activities essential to the success of the organization. In healthy organizations, people share a clear understanding of what these core values are and how they are measured. This tool helps people identify and develop core values. It is best used in conjunction with the “Six Rings Model: Integrated Strategic Planning.” …
I was working last week with a team of executives in Napa County, California. Our day-long meeting was the culmination of a process that led to redefining the agency’s purpose statement, core values, and vision. We spent much of the day articulating the specific “we statements” that support their core values of Integrity, Service, Excellence, …
Client Member Area