Given the sheer number of decisions we face every moment of every day, we have to make assumptions. Will that driver come to a full stop or run the light? Will my partner show up on time or be late again? Will our kids’ schedules be the same as last month – or different? In …
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We work with many different boards of directors in many different types of organizations. Our mission is always to improve board governance and effectiveness. One question keeps coming up: How do you hold dysfunctional board members accountable? When board members bad mouth staff, or disrupt meetings, or stray outside their lane into operational matters, what …
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As leaders and managers, we’re well aware of the fact that different generations view their work and what they need from their managers through different lenses. This article provides an overview of the perspectives of Baby Boomers, Generation X, Millennials, and Generation Z on their jobs and what they require from their managers to succeed. …
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In this blog, I want to present two examples of organizational change management. The examples differ in detail but highlight what I think are some key strategies in managing change. To start, below are specific factors that can be helpful in determining the success of any change management process. SEVEN SUCCESS FACTORS OF ORGANIZATIONAL CHANGE …
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Thinking strategically begins with being deeply curious about what the future will bring. One of the best ways to exercise curiosity is to look at the trends affecting your industry. The STEEP framework is a handy way to cover all the bases as you look for relevant trends: Social trends: Changes in demographics, lifestyles, social …
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What are the qualities of an inclusive leader? They welcome diverse viewpoints. They treat people respectfully and fairly – and make people feel valued. Perhaps most of all, an inclusive leader is genuinely collaborative in the way in which they approach any task or project. Here are some of the most important qualities of inclusive …
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This blog focuses on leadership practices that we’ve found are key for enhancing the performance of hybrid teams. 1. Make sure expectations and priorities are clear It is easy for expectations and priorities to get jumbled in the world of hybrid work. People hear different things from different team members. New work comes in each …
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One of the questions we frequently get is: How do non-profit Boards provide effective oversight? What is their governance role and how do they execute it effectively. The diagram below shows a 5-step cycle that can help illuminate the important aspects of non-profit Board governance. Step 1: The cycle begins with the Board providing overall …
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Leaders need a combination of hard and soft skills to be effective. Hard skills relate to your technical understanding of your field and your ability to make sound decisions related to the work you do. Soft skills relate to your effective leadership of people and making sound decisions about how best to lead them. Developing …
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My son, when he was 8 years old, asked me, “Daddy, what do you?” I smiled and said: “I work with groups.” Since this shed little light, I tried to explain. “Sometimes groups need help and I help them have good, productive discussions.” I imagine my son, even today, still wondering what his dad does. …
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