The Straight Talk® survey (GoStraightTalk.com) is a great tool for helping new employees fit in. Once you understand a person’s style, you will be better prepared as a manager to coach them effectively. The basic premise of Straight Talk® is that there are four primary styles of communication: Director, Expresser, Thinker, and Harmonizer. People tend to favor one style over the others. Once you understand a person’s style, you can anticipate their tendencies.
I remember working with a management team where there were lots of good brainy discussions. But not much was getting done! Once they took the survey, they recognized the problem. They were all in the Thinker quadrant. So when the next opening came up, they deliberately promoted someone with a Director style – and the team’s dynamics improved.
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