Author: Eric Douglas Blog

Eric Douglas is the senior partner and founder of Leading Resources Inc., a consulting firm that focuses on developing high-performing organizations. For more than 20 years, Eric has successfully helped a wide array of government agencies, nonprofit organizations, and corporations achieve breakthroughs in performance. His new book The Leadership Equation helps leaders achieve strategic clarity, manage change effectively, and build a leadership culture.

Reaching Consensus – The Risks and the Rewards

A consensus decision occurs when a group comes together and makes a decision that everyone agrees on. Consensus is often used to forge a sense of unanimity and goodwill. As a result, we often see teams and groups – even entire organizations – operating on the basis of consensus. But despite its advantages, consensus has …

Creating a Culture of Change

Zappos has been in the news recently because of its decision to give bonuses to employees who elect to leave the online retailer. Their rationale?  They only want people who are fully on board with their new employee-driven approach to management. Everyone else is free to go –in fact, they encourage it. Regardless of what you …

The Customer-Centric Organization

Leaders constantly juggle keeping different constituencies happy: customers, shareholders, employees, managers, labor leaders, Board members, regulators and public officials, to name a few. It’s understandable that executives occasionally lose focus while they’re trying to juggle the needs of all these groups. However, building a customer-centric organization can improve nearly every aspect of a company’s performance …

The Benefits of Core Values

As employees become aligned around organizational core values, they can take on more authority and responsibility. As they feel more empowered, morale and productivity increase. It’s a virtuous cycle! This is the second ring in The Six Rings Planning Model. Watch the Video LRI’s consulting is designed to achieve real, meaningful change for our clients.

Creating a Leadership Culture

Every company aspires to – or should aspire to – create a culture where employees are highly invested in the company’s success and run it like they own it. But unless you have the right formula, you can make many missteps and blunders. I’ve spent years helping companies build effective organizational cultures. I’ve found the …

Enabling Local Invention

The most successful innovations are typically “demand-pull” in nature, driven by insights into what customers want. The people at the front lines of your business are most likely to have those insights. Many executives make the mistake of asking high-level executives to lead the innovation charge. But fueling local invention will have greater success. Here …

How to Sharpen Focus—And Why It Matters

Why do some companies regularly fail to accomplish their most important priorities? Often the answer is that they’ve failed to sharpen the focus. There are simply too many goals, too many initiatives, and too many things that battle for attention. When this occurs, “goal fatigue” sets in and people tend to revert to doing what …

The Executive Strategist Podcast

LRI has launched a free podcast to help leaders move their organizations toward higher levels of success. LRI specializes in helping clients achieve strategic clarity, manage change effectively, and build a strong leadership culture. View our new podcast on SoundCloud.

When to Hire a Facilitator

Leaders in every organization come to a point where they need to make tough decisions in order to move the company forward. These decisions may involve downsizing, moving in a risky new direction or revamping the culture of a company. Hiring a facilitator for these discussions is a great option. Not every difficult decision requires …

The Best Communication Tactics During a Crisis

During a crisis, everything feels magnified, including the stakes, potential consequences and stress levels. These factors can make communication more difficult. Crises often require fast action, which increases the likelihood that you’ll overlook something important or make a major mistake when communicating. Learn how to foster trust and empathy within your communications so you can …

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