Author: Eric Douglas Blog

Eric Douglas is the senior partner and founder of Leading Resources Inc., a consulting firm that focuses on developing high-performing organizations. For more than 20 years, Eric has successfully helped a wide array of government agencies, nonprofit organizations, and corporations achieve breakthroughs in performance. His new book The Leadership Equation helps leaders achieve strategic clarity, manage change effectively, and build a leadership culture.

7 Tips for Senior Managers

Here are seven things I wish I had known when I was put in a senior management role:

Contextual Leadership

My most recent book, The Leadership Equation, described ten universal competencies that I believe all leaders must use to build high-performing organizations. But I want to emphasize that I also think that all leadership is contextual. By that I mean, leaders need to figure out the position that they – and their organizations – are …

Organizing for Innovation

This tool provides a valuable checklist of specific ideas to make sure your company is organized for innovation. It lists specific strategies for creating an environment in which innovation flourishes. Among other things, it details the pros and cons of technological “push” versus market “pull.” It also describes the role of corporate headquarters in fostering …

How to Succeed at Core Process Improvement

This tool distills the concepts behind core process improvement and provides a useful framework for leaders who want to understand the factors behind successful process improvement. This tool is very useful for managers at all levels. Hint: This tool is best used in conjunction with “8 Step Process Improvement Plan.” When should you focus on process …

Governance and Strategy: A Key Nexus for High-Performing Companies

Much of the value we provide clients stems from the fact that we have deep expertise in two areas, strategic planning and governance. That expertise provides an important nexus upon which to build stronger, better performing organizations. Governance is all about who makes what decisions. It looks at the role of the board of directors, …

Emotional Intelligence: An Essential Leadership Trait

When we think of successful leaders and leadership styles, we often consider their business intelligence – the ability to think and execute in the short-term and plan for the future – as the most important factor of success. Equally important for a leader is emotional intelligence. What is emotional intelligence? Emotional intelligence is the ability to understand …

emotional intelligence

Four Leadership Competencies That Build Trust

When employees feel high levels of trust, they feel a sense of calm happiness. They take pride in their work, they communicate openly and honestly, and to the extent they can, they think of themselves as stewards, running the business like they own it. A lack of trust breeds the opposite feeling. It causes people …

How Leaders Shape Company Cultures

As a leader, you play a big role in shaping the culture of your organization. Culture is learned behavior — it’s not something you create by edict or company memo. You develop a culture by the actions you take. Through the behaviors you model, you establish expectations for how people inside the organization will interact with …

What I Wish I’d Known About Leading People

I met the other day with one of my coaching clients. She’s newly installed as a senior leader in a state department that regulates health plans. Because she’d been elevated relatively quickly, I asked her if I could share with her some of the things I wish I had known when I moved into a …

Streamlined Strategic Planning

Charts, graphs, and thick binders containing reams of paper: is this what comes to mind when you think of strategic planning? If so, you may be reluctant to develop a strategic plan for your organization. However, without a clear strategic plan…

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