This tool reminds people about the difference between teams and groups. When a group is mislabeled as a team, people may have unrealistic expectations of each other. On the other hand, if a group aspires to be a team, it is useful to know what behaviors are expected of team members. This tool is best used in conjunction with other tools in our Leadership Toolbox: “Five Habits of High Performing Teams,” “The Team Checklist,” and “Stages of Team Development.”
Team: People who convene to achieve a well-understood purpose or mission; they have the necessary authority; they have clear measurements of progress; all members must work together to achieve the mission.
Work Group: People who share a common purpose in coming together but whose focus is on achieving different missions. They do not need to work together as a team in order to achieve their missions. An example is people from different functional areas – sales and production, for instance – who come together to keep each other informed.
Management Council: People who convene regularly to inform and advise. A group of leaders of independent subsidiaries, for example, who meet regularly to advise the CEO.
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It takes a lot more effort and communication to be a team. After reviewing the characteristics of groups versus teams, ask people to commit one way or the other. Remember, it’s perfectly okay to decide to be a group, not a team. The important thing is to be honest with each other about the level of commitment you’re willing to make – and not fall into the trap of pretending to be a team.
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