Tag: managing people

Using the GROW Model to Facilitate Conversations

Effective conversations need to be organized so that people can move through them in a logical way. One technique is the GROW model. You can use this tool to manage virtually any kind of conversation. For people familiar with the Socratic inquiry, the GROW model is a way to remember each step along the path. …

Teams vs. Groups

This tool reminds people about the difference between teams and groups. When a group is mislabeled as a team, people may have unrealistic expectations of each other. On the other hand, if a group aspires to be a team, it is useful to know what behaviors are expected of team members. This tool is best …