This tool reminds people about the difference between teams and groups. When a group is mislabeled as a team, people may have unrealistic expectations of each other. On the other hand, if a group aspires to be a team, it is useful to know what behaviors are expected of team members. This tool is best …
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The CEO of a retail chain wanted his leadership team to learn how to have tough business conversations. Too many issues were being buried, he said. Team members needed to bring their issues to the table and learn how to resolve them. He asked me to design a three-hour team-building workshop. I began the workshop …
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What are the characteristics of high performing teams? This tool, drawn from the book “The Five Dysfunctions of a Team” by Patrick Lencioni, provides you a quick look at what high performing teams really do. High Performing Teams Here are the five characteristics of highly effective teams: Attention to results: Team members regularly monitor their …
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The CEO of a retail chain wanted his leadership team to learn how to have tough conversations… this is the result of the following conversations.
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