Author: Eric Douglas Blog

Eric Douglas is the senior partner and founder of Leading Resources Inc., a consulting firm that focuses on developing high-performing organizations. For more than 20 years, Eric has successfully helped a wide array of government agencies, nonprofit organizations, and corporations achieve breakthroughs in performance. His new book The Leadership Equation helps leaders achieve strategic clarity, manage change effectively, and build a leadership culture.

The Matrix of Communication Styles

Understanding your style of communicating would be relatively easy if you limited yourself to one of the four basic styles. However, depending on the situation, you may alternate between one, two, or even three styles. It’s like walking. You naturally walk at a certain pace. But then you shift gears to match the pace of …

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The Four Communication Styles

When you take the Straight Talk® Survey, the first payoff is discovering the communication styles you use most often – Director, Expresser, Thinker, or Harmonizer. We tend to favor two styles over the others, but we have the ability to use any of the styles in different situations. To read about the four basic communication styles, Download the PDF. …

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How to Identify Communication Styles

Research shows us people have four different styles of communication. We call these: Director, Expresser, Thinker and Harmonizer. Each style has its own way of seeing the world. Each favors a certain way of listening, responding, making decisions, and solving problems. Most people use two styles more frequently; this blend determines how you communicate. It’s …

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First Steps to Effective Communication

Why learn to modify your communication style? After all, shouldn’t you be content to be who you are? That’s a reasonable argument. But your world consists of many different types of people — including colleagues, bosses, employees, and customers — and it’s to your advantage to understand exactly where they’re all coming from. Why learn …

The Leader as a Heat Shield

When your organization is under fire or in crisis, you need to see yourself as a heat shield. The metaphor is apt. When a space vehicle re-enters the earth’s atmosphere, the heat shield deflects and diffuses the energy that would otherwise burn up the capsule. Similarly, leaders must act as heat shields for their organizations. …

What It Means To Be A Competent Communicator

When we think of straight talk, we think of speaking candidly and openly. We imagine saying what we mean so that other people understand us perfectly. We imagine a world of insightful exchanges, where people from all backgrounds talk to each other in constructive ways. We imagine a world where everyone takes responsibility for clear, …

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