Leadership insights

To build trust, good managers need to make sure people receive effective feedback. Every success...
Our firm has facilitated dozens of strategic planning processes with clients in all sectors. Inevitably, the question comes up: What does it mean? What is strategic planning?
Here are 10 questions that can be used to help develop a strategic plan.
I had the pleasure of watching Stephen Curry warm up before a recent game between...
We’ve been working with a new client, the executive director of a non-profit organization. He asked our consulting team to help him build the culture within his organization.
During the holidays, our family came to visit us in California. To make room for...
One of my favorite axioms of leadership is this: “Assuming responsibility means making a choice.” In other words, you can’t tell people to do something and expect them to assume responsibility for it. You need to pose a series of questions to truly get people to assume responsibility.
To understand how fundamental trust truly is, we have to go back to the beginning. As it turns out, we humans are hardwired to seek situations in which we feel trust, because our brains release high levels of...
Each week “The Working Report” identifies the most interesting articles and research into leadership and high-performing organizations. Compiled by our team, “The Working Report” is free. One article that caught my eye recently...
Most people don’t immediately think of trust and spark when they think about great companies. They think about products (GE), or services (Fidelity). They think about brands (Apple). They think about iconic CEOs and strong growth...