Leadership insights

One of my favorite axioms of leadership is this: “Assuming responsibility means making a choice.” In other words, you can’t tell people to do something and expect them to assume responsibility for it. You need to pose a series of questions to truly get people to assume responsibility.
To understand how fundamental trust truly is, we have to go back to the beginning. As it turns out, we humans are hardwired to seek situations in which we feel trust, because our brains release high levels of...
Each week “The Working Report” identifies the most interesting articles and research into leadership and high-performing organizations. Compiled by our team, “The Working Report” is free. One article that caught my eye recently...
Most people don’t immediately think of trust and spark when they think about great companies. They think about products (GE), or services (Fidelity). They think about brands (Apple). They think about iconic CEOs and strong growth...
In my coaching practice, leaders often ask me how assertive they should be. “Do I just tell people what I think,” is a typical comment. “What if I’m not certain about our direction?”
We are always trying to be innovative as a firm in providing leadership coaching to our clients. Two examples are our “coaching pods” and our “Just in Time” coaching.
How do you deal with employees who are technically proficient but whose behaviors undermine the team and cause conflict throughout the office?
One of our clients, a large non-profit, is going through a search for a new president. I was asked to develop a series of questions to address the topic of leadership. I was not asked to address finance, fundraising, planning...
This week marked 20 years since I founded our consulting firm. In celebration of our success, I thought I would share some lessons I’ve learned. (I was about to say 10 lessons, but in recognition of the fact that we may all be tiring
I’ve recently been conducting one-hour coaching sessions for several middle managers. These are one-time meetings, 60 minutes long. The client wants to see if middle managers can benefit from just a taste of the coaching...