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Core Process Improvement

LRI designs and facilitates process improvement projects to help organizations improve their core business processes. Working with organizations of all types, we:

Process Improvement Consulting Sacramento

  • Develop a coherent and insightful picture of the most important “core” business processes that drive the organization.
  • Understand both the current state of the core business process and the outcomes desired.
  • Facilitate deeper dives into core business processes to measure current performance, brainstorm potential improvements, analyze options, and gain agreement for specific changes.
  • Design and facilitate implementation plans.
  • Facilitate changes in organizational structure.
  • Develop dashboards for measuring core business process efficiency and effectiveness.

View our process improvement consulting case studies, dashboard examples, and examples of client experiences.

PHH

We had a difficult challenge facing us in articulating a clear vision for PHH. LRI did a great job in getting input from all the participants while at the same time keeping us on track. We accomplished the goal of agreeing on a future direction. I don’t think we would have gotten there without LRI’s help. Thanks again for your facilitation and leadership.

KQED

The process LRI took us through was remarkable in several ways. First, LRI gave us a road map and directed us through a very complicated situation. The end result was a detailed, but easily comprehended, set of guidelines to inform our decision making. What was particularly impressive, given the complexity of the task, was LRI’s ability to keep us on schedule and operate within budget. The process only took 10 weeks from start to finish.

HSBC Bank

Eric Douglas has accomplished what many in his profession have not: he’s mastered the ability to under-engineer the highly complex organizational change process. By simplifying the process and employing an intimate and open approach, he’s earned the trust and respect of our entire executive team. His success in identifying, distilling, and simplifying issues allows him to provide our team with a sophisticated, yet pragmatic array of easy-to-access tools that are tailored to our needs and that we’re able to put to work right away.

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