Client Member Area

Performance Assessment Consulting

LRI’s performance assessment coaches help clients assess performance at the individual, team, and organizational level – and to use that information for continuous improvement.

Working with organizations of all types, we:

  • Facilitate the development of balanced scorecards and dashboards.
  • Create integrated performance measures that cascade throughout the organization.
  • Align individual performance with organizational performance.
  • Develop communication processes that result in continuous learning and improvement.
  • Develop a coherent and insightful picture of the most important “core” business processes that drive the organization.
  • Understand both the current state of the core business process and the outcomes desired.
  • Facilitate deeper dives into core business processes to measure current performance, brainstorm potential improvements, analyze options, and gain agreement for specific changes.
  • Design and facilitate implementation plans.
  • Facilitate changes in organizational structure.
  • Develop dashboards for measuring core business process efficiency and effectiveness.

View our performance assessment consulting case studies, dashboard examples, and examples of client experiences.

University of California Press

LRI helped us experience a real change in the way that we do planning and resolve problems. It made it possible for us to say exactly what we wanted to say, and for others to hear exactly what we said. Looking back, I wonder why we didn’t do this before.

Early Edge California

The counsel I received from LRI on communication and change management allowed me to successfully lead my organization through critical decision points. My coach helped me ask the right questions and assess whether my organizational capacities matched those required to drive our desired strategies.

PHH

We had a difficult challenge facing us in articulating a clear vision for PHH.  LRI did a great job in getting input from all the participants while at the same time keeping us on track.  We accomplished the goal of agreeing on a future direction. I don’t think we would have gotten there without LRI’s help. Thanks again for your facilitation and leadership.