Performance Assessment Consulting

LRI’s performance assessment coaches help clients assess performance at the individual, team, and organizational level – and to use that information for continuous improvement.

Working with organizations of all types, we:

  • Facilitate the development of balanced scorecards and dashboards.
  • Create integrated performance measures that cascade throughout the organization.
  • Align individual performance with organizational performance.
  • Develop communication processes that result in continuous learning and improvement.
  • Develop a coherent and insightful picture of the most important “core” business processes that drive the organization.
  • Understand both the current state of the core business process and the outcomes desired.
  • Facilitate deeper dives into core business processes to measure current performance, brainstorm potential improvements, analyze options, and gain agreement for specific changes.
  • Design and facilitate implementation plans.
  • Facilitate changes in organizational structure.
  • Develop dashboards for measuring core business process efficiency and effectiveness.

View our performance assessment consulting case studiesdashboard examples, and examples of client experiences.

Retinal Consultants

The elite team at LRI has developed clear and effective tools to tackle even the most onerous management problems. Their uncanny ability to sharpen focus and facilitate communication has been a great asset to our company.

California State Employees Association

LRI’s calm, yet firm leadership allowed everyone to be free in expressing their concerns. Their advice and guidance yielded unexpected strategic benefits.

PHH

We had a difficult challenge facing us in articulating a clear vision for PHH.  LRI did a great job in getting input from all the participants while at the same time keeping us on track.  We accomplished the goal of agreeing on a future direction. I don’t think we would have gotten there without LRI’s help. Thanks again for your facilitation and leadership.