Conflict Resolution Workshop

This Conflict Resolution Workshop teaches leaders and managers productive conflict resolution – before it creates pain and expense for the organization. You’ll gain insight into the dynamics of conflict resolution and how to use Straight Talk® to break the conflict cycle. Using case studies, you’ll discover the most effective strategies for resolving conflicts quickly.

Participants learn:

  • The productive value of conflict
  • How to minimize inter-personal conflict
  • The importance of addressing conflicts early on
  • How to identify assumptions
  • How to defuse personal tensions by focusing on assumptions
  • How to resolve conflicts productively using the “chain of resolution”

Audience:
Leaders, managers, work groups and teams

Length of workshop:
2-4 hours

Materials provided:
Workbook, password access to online tools

KQED

The process LRI took us through was remarkable in several ways. First, LRI gave us a road map and directed us through a very complicated situation. The end result was a detailed, but easily comprehended, set of guidelines to inform our decision making. What was particularly impressive, given the complexity of the task, was LRI’s ability to keep us on schedule and operate within budget. The process only took 10 weeks from start to finish.

HSBC Bank

For the past 18 months, LRI has helped our executive team, including our chairman, build and enhance its communication skills, gain agreements around key strategic questions, and pull away at the fabric surrounding various internal conflicts and resolve them in constructive ways.

Early Edge California

The counsel I received from LRI on communication and change management allowed me to successfully lead my organization through critical decision points. My coach helped me ask the right questions and assess whether my organizational capacities matched those required to drive our desired strategies.

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