Conflict Resolution Workshop

This Conflict Resolution Workshop teaches leaders and managers productive conflict resolution – before it creates pain and expense for the organization. You’ll gain insight into the dynamics of conflict resolution and how to use Straight Talk® to break the conflict cycle. Using case studies, you’ll discover the most effective strategies for resolving conflicts quickly.

Participants learn:

  • The productive value of conflict
  • How to minimize inter-personal conflict
  • The importance of addressing conflicts early on
  • How to identify assumptions
  • How to defuse personal tensions by focusing on assumptions
  • How to resolve conflicts productively using the “chain of resolution”

Audience:
Leaders, managers, work groups and teams

Length of workshop:
2-4 hours

Materials provided:
Workbook, password access to online tools

California State Board of Equalization

We used LRI to assist our agency with an employee assessment survey this summer. LRI was very accommodating and easy to work with. BOE is very happy to be a client and will use LRI’s expertise again.

PHH

We had a difficult challenge facing us in articulating a clear vision for PHH. LRI did a great job in getting input from all the participants while at the same time keeping us on track. We accomplished the goal of agreeing on a future direction. I don’t think we would have gotten there without LRI’s help. Thanks again for your facilitation and leadership.

HSBC Bank

For the past 18 months, LRI has helped our executive team, including our chairman, build and enhance its communication skills, gain agreements around key strategic questions, and pull away at the fabric surrounding various internal conflicts and resolve them in constructive ways.

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