Conflict Resolution Workshop

This Conflict Resolution Workshop teaches leaders and managers productive conflict resolution – before it creates pain and expense for the organization. You’ll gain insight into the dynamics of conflict resolution and how to use Straight Talk® to break the conflict cycle. Using case studies, you’ll discover the most effective strategies for resolving conflicts quickly.

Participants learn:

  • The productive value of conflict
  • How to minimize inter-personal conflict
  • The importance of addressing conflicts early on
  • How to identify assumptions
  • How to defuse personal tensions by focusing on assumptions
  • How to resolve conflicts productively using the “chain of resolution”

Audience:
Leaders, managers, work groups and teams

Length of workshop:
2-4 hours

Materials provided:
Workbook, password access to online tools

Bickmore Risk Services

Leading Resources was instrumental in leading us through challenging strategic decisions. Eric Douglas was masterful in balancing his role as facilitator and corporate advisor. I would recommend LRI to anyone

America’s Public Television Stations

Based on their work with public broadcasting CEOs, LRI’s expertise is a must for any organization that wants and needs to resolve tough issues.

KQED

The process LRI took us through was remarkable in several ways. First, LRI gave us a road map and directed us through a very complicated situation. The end result was a detailed, but easily comprehended, set of guidelines to inform our decision making. What was particularly impressive, given the complexity of the task, was LRI’s ability to keep us on schedule and operate within budget. The process only took 10 weeks from start to finish.

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