Conflict Resolution Workshop

This Conflict Resolution Workshop teaches leaders and managers productive conflict resolution – before it creates pain and expense for the organization. You’ll gain insight into the dynamics of conflict resolution and how to use Straight Talk^® to break the conflict cycle. Using case studies, you’ll discover the most effective strategies for resolving conflicts quickly.

Participants learn:

• The productive value of conflict
• How to minimize inter-personal conflict
• The importance of addressing conflicts early on
• How to identify assumptions
• How to defuse personal tensions by focusing on assumptions
• How to resolve conflicts productively using the “chain of resolution”

Audience:
Leaders, managers, work groups and teams

Length of workshop:
2-4 hours

Materials provided:
Workbook, password access to online tools