Conflict Resolution Workshop

This Conflict Resolution Workshop teaches leaders and managers productive conflict resolution – before it creates pain and expense for the organization. You’ll gain insight into the dynamics of conflict resolution and how to use Straight Talk® to break the conflict cycle. Using case studies, you’ll discover the most effective strategies for resolving conflicts quickly.

Participants learn:

  • The productive value of conflict
  • How to minimize inter-personal conflict
  • The importance of addressing conflicts early on
  • How to identify assumptions
  • How to defuse personal tensions by focusing on assumptions
  • How to resolve conflicts productively using the “chain of resolution”

Audience:
Leaders, managers, work groups and teams

Length of workshop:
2-4 hours

Materials provided:
Workbook, password access to online tools

Moving Forward Towards Independence

From the first moment we spoke, I was reassured of LRI’s commitment to our organization and to keeping our Board on a purposeful track.

KQED

The process that LRI took us through was remarkable in several ways. First, you gave us a road map and directed us through a very complicated situation. The end result was a detailed, but easily comprehended, set of guidelines to inform our decision making. What was particularly impressive, given the complexity of the task, was your ability to keep us on schedule and operate within budget. I looked back at my notes today and the process took 10 weeks from start to finish.

HLA Group

We loved working with LRI. Their whole approach is results-driven, and their consultants really know their stuff. It was amazing how much we got done. Our executive team now has a richer and clearer understanding of what we need to do to succeed.

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