When you take the Communication Styles Profile, the first payoff is discovering the styles of communicating you use most often – Director, Expresser, Thinker, and Harmonizer. We tend to use two of these styles more than the others. But we have within ourselves the ability to use any of these styles in different situations. Directors …
Continue reading “Four Basic Communication Styles (Video Explanations)”
Anthropology helps answer the question, “where did our communication styles come from?”
Our research has shown that there are four basic styles of communicating. These styles affect all of our communications with other people.
Several trends are making communication competency more important today than ever before.
Consultants are usually hired to help organizations revolutionize their way of doing business. Sometimes the solutions are readily apparent:
Effective conversations need to be organized so that people can move through them in a logical way. One technique is the GROW model. You can use this tool to manage virtually any kind of conversation. For people familiar with the Socratic inquiry, the GROW model is a way to remember each step along the path. …
Continue reading “Using the GROW Model to Facilitate Conversations”
I was asked by the CEO of a large health care plan to coach one of his executives, the head of IT. “Mike’s got problems,” he told me. “People feel that he doesn’t listen to them. Some complain that he has stopped communicating with them. I’d like you to see if you can help.” My …
Continue reading “Using Straight Talk® to Balance Your “AQ” and “EQ””
I was asked by the CEO of a large health care plan to coach one of his executives, the head of IT. “Mike’s got problems,” he told me. “People feel that he doesn’t listen to them. Some complain that he has stopped communicating with them. I’d like you to see if you can help.” My …
Continue reading “Using Straight Talk® to Balance Your “AQ” and “EQ””
Several years ago, the CEO of an executive recruitment company called me out of the blue. “I’ve heard about how you teach people straight talk,” she said. “I think we could use you. Could you be here next week?” Immediately I knew I was dealing with a Director. She was looking for results — the …
Continue reading “Communication Styles at Work in Other People”
How can you determine an organization’s style? If it’s a relatively small organization, start with the CEO. Nine times out of ten, their style will dictate the style of the organization. For a larger organization, with say more than 100 employees, the division heads or senior management team will determine the culture. If they tilt toward …
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