Leadership insights

Effective conversations need to be organized so that people can move through them in a...
I was asked by the CEO of a large health care plan to coach one...
I was asked by the CEO of a large health care plan to coach one...
Several years ago, the CEO of an executive recruitment company called me out of the...
How can you determine an organization’s style? If it’s a relatively small organization, start with...
Even if people follow all the ground rules, it’s difficult to travel the road to...
If everyone were a master communicator – incapable of distorting the facts, clear about their...
Leaders can use this tool to help people express their underlying conflicts and resolve them....
Is your goal to deal with a tough, multifaceted issue? Or is to exchange information? Is it...
Effective facilitators organize the conversations that other people have. Their role is to guide the...