Performance Assessment Consulting

LRI’s performance assessment coaches help clients assess performance at the individual, team, and organizational level – and to use that information for continuous improvement.

Working with organizations of all types, we:

  • Facilitate the development of balanced scorecards and dashboards.
  • Create integrated performance measures that cascade throughout the organization.
  • Align individual performance with organizational performance.
  • Develop communication processes that result in continuous learning and improvement.
  • Develop a coherent and insightful picture of the most important “core” business processes that drive the organization.
  • Understand both the current state of the core business process and the outcomes desired.
  • Facilitate deeper dives into core business processes to measure current performance, brainstorm potential improvements, analyze options, and gain agreement for specific changes.
  • Design and facilitate implementation plans.
  • Facilitate changes in organizational structure.
  • Develop dashboards for measuring core business process efficiency and effectiveness.

View our performance assessment consulting case studiesdashboard examples, and examples of client experiences.

KQED

The process that LRI took us through was remarkable in several ways. First, you gave us a road map and directed us through a very complicated situation. The end result was a detailed, but easily comprehended, set of guidelines to inform our decision making. What was particularly impressive, given the complexity of the task, was your ability to keep us on schedule and operate within budget. I looked back at my notes today and the process took 10 weeks from start to finish.

California State Board of Equalization

We used LRI to assist our agency with an employee assessment survey this summer. LRI was very accommodating and easy to work with. BOE is very happy to be a client and will use LRI’s expertise again.

HLA Group

We loved working with LRI. Their whole approach is results-driven, and their consultants really know their stuff. It was amazing how much we got done. Our executive team now has a richer and clearer understanding of what we need to do to succeed.

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