Lesson 10: Taking It Home In this lesson we will review what we’ve learned in this workshop. What did you think of the course? Give Your Honest Feedback What was the most valuable learning you got from the course? Has the course taught you to communicate more effectively? If you could wave your magic wand …
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Lesson 9: Group Cultures In this lesson we will discuss the styles or “group cultures” that emerge in an organization. Here are a few images about group style tendencies: Types of Group Cultures Potential Group Weaknesses Group Assumptions by Style The following chart contains a checklist of possible actions that can be taken to address …
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Lesson 8: Management Profiles In this lesson we will discuss the various management styles based on communication style.
Lesson 6: How to Modify Your Communication Style In this lesson we will discuss how to modify your style to communicate better with other styles. Here are the images referenced in the video: The Rule of the Center Speaking to Each Style
Lesson 7: How Each Style Manages Conflict In this lesson we will discuss the different ways each style approaches and manages conflict. How each style manages conflict: Here’s a bonus video on conflict resolution strategies:
Lesson 5: Communications and Assumptions In this lesson we will discuss the role assumptions play in communication. Here are the images referenced in the video: The Circle of Assumptions Assumptions of Each Style Diagram of a Productive Conversation Download: The Circle of Assumptions When discussing an issue or solving a problem, people often jump to …
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Lesson 4: Filters and Frames In this lesson we will discuss the subconscious patterns that influence how we communicate. Using filters and frames, you can distill the four styles down to the following terms: Directors: Filter for facts and respond assertively. Expressers: Filter for feelings and respond assertively. Thinkers: Filter for facts and respond by …
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Lesson 3: The Four Communication Styles In this lesson we will discuss the four primary communication styles and where they came from. Take the Straight Talk Survey now to discover your communication style. Here are a few images to help you identify the four styles: Key Characteristics of Each Style: Identifying Styles (Part 1) Identifying …
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Quiz: The Four Types of Intent Watch this video to see if you can guess the type of intent before the timer runs out!
Lesson 2: The Elements of Communication In this lesson we will discuss the three elements of communication and four types of intent. Here are the images referenced in the video: Three Elements of Communication Four Types of Intent
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