Creating a Culture of Change Zappos has been in the news recently because of its decision to give bonuses to employees who elect to leave the online retailer. Their rationale? They only want people who are fully on board with their new employee-driven approach to management. Everyone else is free to go –in fact, they …
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The Hidden Costs of Change One of the biggest reasons that big initiatives fail is because people have failed to assess the hidden costs of change. The benefits of pursuing a given course – launching a new product, or expanding into new territory – may be outweighed by hidden costs that motivate certain people to …
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How to Be an Effective Change Agent By definition, leaders are change agents. Whether it’s launching a new program, entering a new market, or restructuring an organization, leaders have to navigate complex change. To do this well, it’s useful to think about the fact that change needs to be managed effectively at three different levels: …
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Change Management Case Study Our work with a public agency is a great case study on change management that showcases LRI’s ability to design and orchestrate change for our clients, resulting in significant improvements in performance. The client, which wishes to remain anonymous, provides a multitude of services to the state of California. As a …
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Managing Change in an Organization Any organization undergoing transition is in the process of managing change. To manage change effectively, the organization’s leaders should look forward and ask themselves important questions, including: 1. Goals What results are we trying to achieve? What does success look like for us? How will we achieve them? 2. Governance …
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A Guide to Ownership Transition Where do you begin in bringing new owners/partners into your company? This tool offers some over-arching considerations. It also describes recommended criteria for choosing your next generation of owners and leaders. Most stock programs that involve bringing in new partners also involve leadership transitions as well – it is imperative …
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Succession Planning for Partnerships Succession planning is an important aspect of thinking strategically about your company. It’s a logical and necessary step in the process of an orderly transition from one generation of leaders to another. For partnerships, the questions of succession planning are double-edged: Not only are you picking tomorrow’s organizational leaders, you are …
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Seven Key Factors in Change Management There is a science and an art to achieving real, meaningful change. The art lies in knowing how to design the change process – and how to facilitate it so that real change occurs. The science lies in knowing the key factors of success and applying them rigorously. This …
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