Leadership insights

During the holidays, our family came to visit us in California. To make room for...
Core values should capture what’s essential to the long-term, sustainable success of your company or organization. Defining your company’s core values means taking the time to engage in a deep exploration of what truly is essential to its success.
One of my favorite axioms of leadership is this: “Assuming responsibility means making a choice.” In other words, you can’t tell people to do something and expect them to assume responsibility for it. You need to pose a series of questions to truly get people to assume responsibility.
As a leader and manager, how do you spark creative flow in other people? I think there are four keys.
Now that you’ve learned about your style of communicating and how to identify the styles of the people around you, how can..
To build high levels of trust, you need to establish clear operating principles. Operating principles help clarify the day-to-day interactions you want people to demonstrate, and enable teams to anticipate and minimize conflict.
Decisions are the atoms of every organization. Every new product launched, every new service offered, every process made more efficient and reliable is a result of hundreds of decisions. Effective leaders view their worlds through...
Leaders and managers who want to build high levels of trust as they delegate need to clearly define their expectations. If you have a specific outcome in mind, communicate it. Don’t expect people to develop telepathic powers!
In file cabinets, photo albums and desk drawers, most of us have more photographs of ourselves than we will ever have time to sort through.
To understand how fundamental trust truly is, we have to go back to the beginning. As it turns out, we humans are hardwired to seek situations in which we feel trust, because our brains release high levels of...