Leadership insights

Managers and leaders often have to make tough “right vs. right” decisions where there are strong arguments on both sides. Ultimately the toughest decisions create winners and losers. In the toughest kinds of decisions, you stand to lose yourself.
Studies show that people are motivated by many different things. Money ranks in the middle of the list.
The word communicate means “to make common.” To build trust and spark innovation, you need to use all the communication tools that you can. If you think you’re already doing enough communicating, think again.
This “Southwest Test” may not seem like much, but it says a lot about who you are and your ability to lead through other people.
When asked the secret of her cooking, the renowned chef Alice Waters liked to say: “Always start with the right ingredients.” What’s surprising is how often leaders and managers overlook this simple fact. Even one bad employee will spoil the whole bunch.
To build trust, good managers need to make sure people receive effective feedback. Every success […]
This post contains three tools that will help you re-learn how you communicate.
Nobody fails because they make mistakes. Failure is only when people stop trying. Leaders should not frame mistakes as failures, but as learning points—inevitable steps on the path of innovation.
When you encourage people to use systems thinking, you’re asking them to explore and identify the underlying forces at work rather than focus on the superficial symptoms.
The word communication literally means “to make common.” At its most basic level, it means […]