Communication Tools

• Four Advanced Communication Skills – This tool describes four effective communication skills that will help leaders communicate authentically.
• The Circle of Assumptions – This tool teaches an orderly way to think about problems, starting with data and building toward conclusions.
•  How to Resolve Conflict in the Workplace – This tool describes a process for conflict resolution, both organizational and personal.
• Ground Rules for Effective Meetings – Using ground rules, teams can establish norms for what is – and is not – acceptable communication and create healthy environments in which to deal with sensitive issues.
• Consensus Building Tool for Group Decision Making – This consensus building tool for group decision making helps leaders reach consensus among a group of people.
•  Small Group Icebreakers for Meetings –  These are some favorite icebreakers to help teams and groups get into a relaxed and open frame of mind for discussing important issues.
•  Conflict Resolution Strategies for Leaders and Managers – This tool can help people express their underlying conflicts and resolve them. It gives people a way to talk about differences without triggering defensive responses.
•  The Four Types of Intent – This tool describes each of the four types of intent in detail and provides useful tips for people who want to display positive intent.
•  Developing Your Message Box – A useful way of thinking about communication is the “message box.”  It contains one to three key messages that drive all your communications.
•  The Habits of Highly Effective Facilitators – This tool outlines 15 habits that highly effective facilitators focus on.
•  Using the GROW Model to Facilitate Conversations – You can use this tool to manage virtually any kind of conversation and train leaders and managers to facilitate effectively.

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