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Resolving Conflicts with Straight Talk
- December 21, 2018
- Eric Douglas
In our research, we’ve found an epidemic of unresolved conflict inside modern organizations. Much of it can be traced back to poor communication.
In our research, we’ve found an epidemic of unresolved conflict inside modern organizations. Much of it can be traced back to poor communication.
Each communication style tries to manage conflict in different ways. The following chart shows how each style approaches conflict and responds to it, both in positive and negative ways. Conflict “Triggers” Each communication style has certain “triggers” that spark them to react in negative ways. Directors are triggered by the perception that the span of …
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Part of managing decisions well is learning how to manage conflicts effectively. There are two types of conflict. One reflects differences in priorities, approaches, and ways of seeing things. This kind of conflict is natural, since it simply reflects different roles and different styles. Helping people figure out how to navigate these kinds of conflicts …
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This tool describes a process for conflict resolution, both organizational and personal. By following this map, you will be able to identify the kind of conflict you encounter, determine your role in it, and figure out the shortest, easiest path to resolving the conflict. Both individuals and groups can use this tool. Download the PDF …
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What makes good people be bad partners?