Systems Thinking Approach


When you encourage people to use a systems thinking approach, you’re asking them to explore and identify the underlying forces at work rather than focus on the superficial symptoms. The table below shows more examples of systems thinking “frames” through which you can view your organization and its environment.

Most people become accustomed to focusing their attention in just a few places – on the competition, for example, or on technology. When you use systems thinking, you discover just how much each frame alters your thinking. Using a systems perspective you also discover there are fewer variables to juggle. As you step back and view things from a longer time scale, you find it easier to pick out the critical issues to deal with. The result is a more balanced perspective, clearer thinking, and stronger leadership.

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