Client Member Area
The Customer-Centric Organization
- January 3, 2020
- Ronnie Vu
The Customer-Centric Organization Leaders constantly juggle keeping different constituencies happy: customers, shareholders, employees, managers, labor leaders, Board members, regulators and public officials, to name a few. It’s understandable executives occasionally lose focus while they’re trying to juggle the needs of all these groups. However, building a customer-centric organization can improve every aspect of a company’s …
Continue reading “The Customer-Centric Organization”